Remember the Basic Economics of Marketing (ROI)

Posted by Tom Blue in Uncategorized on May 22nd, 2010 | View Comments

I got a call recently from a friend whose company has developed a new consumer software application. He had been presented with an opportunity to buy banner ad exposures on a newspaper web site.  “The price,” he said, “seems pretty amazing.” (In a good way.)

The newspaper had offered him banner ads on their site at a price of $0.02 per exposure. So, he would pay 2 cents every time the banner was presented to a site user.  This seemed so cheap, he was suspicious. My reaction was the opposite.

This seems to be a common challenge faced by marketers – forecasting return on investment (ROI) BEFORE deploying marketing dollars. Yet I would argue that there are few if any cases in which ROI should not be the primary driver of marketing decisions.

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STOP Marketing… and Think

Posted by Tom Blue in Uncategorized on Dec 29th, 2009 | View Comments

I conduct a monthly executive dialogue with members of the Retail Merchants Association in Virginia. Business owners attend a lunch session that we call Smart Marketing, and I have the chance to watch and counsel them in their responses to our ailing economy. These days, the decision making patterns of most of them is so consistent that I find it hard to contain myself.

When the economy slows down, the ad sales people crank up.

Like your stock broker who started telling you what a great time it was to buy… buy… buy on the day after the market dropped 777 points, people selling advertising of all kinds are telling marketers that this is the time market like crazy.  The rationale – this is your chance to gobble up market share while your competitors wallow in self-pity.

Don’t take the bait. While there are cases in which it actually does make sense to increase your marketing investment when times are slow, this is far from a good rule of thumb – especially in this downturn. (more…)

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